Refund policy
Returns & Refunds
Thank you for shopping with CRAFT Supplements.
Due to the nature of our products, opened supplements cannot be returned for hygiene and safety reasons.
Please review the policy below before requesting a return.
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Returns
We only accept returns for products that are:
• Unopened and unused
• Returned within 14 days of delivery
• In the original packaging
Please contact us before sending any items back.
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Include your order number and photos of the item and packaging so we can resolve the issue quickly.
Where appropriate, we will arrange a replacement or refund.
Please contact us before sending any items back.
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Non-Returnable Items
For safety and hygiene reasons, we do not accept returns for:
• Opened supplements
• Used products
• Items returned without original packaging
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Contact
If you have questions about your order or this policy, please contact us:
support@craftsupplements.co.uk
We aim to respond within 1–2 business days.
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