Terms of service
Last updated: 8 March 2026
OVERVIEW
This website is operated by CRAFT Supplements. Throughout the site, the terms “we”, “us”, and “our” refer to CRAFT Supplements.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and any policies referenced here, including our Privacy Policy.
If you do not agree with these terms, you should not use our website or services.
USE OF OUR WEBSITE
By using this website, you confirm that you are at least the age of majority in your country or region.
You agree to provide accurate and complete information when placing orders or creating an account.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these terms.
PRODUCTS
We aim to display our products as accurately as possible. However, product images and colours may vary depending on your device or screen settings.
Product descriptions, availability, and pricing may change at any time without notice.
We reserve the right to discontinue any product or limit the quantities available for purchase.
ORDERS
When you place an order through our website, you are making an offer to purchase.
We reserve the right to accept or decline any order at our discretion. We may cancel or limit quantities purchased per person, household, or order.
If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Refund Policy.
PRICES AND PAYMENTS
Prices are subject to change without notice.
Unless stated otherwise, prices do not include shipping costs, taxes, or customs duties.
You agree to provide current, complete, and accurate payment and billing information for all purchases.
SHIPPING AND DELIVERY
Delivery times provided on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances outside of our control.
Once an order has been handed to the shipping carrier, responsibility for the package transfers to the customer.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, product descriptions, and design elements, is the property of CRAFT Supplements or its licensors.
You may not reproduce, copy, distribute, modify, or exploit any content without prior written permission.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their policies before engaging with them.
SHOPIFY PLATFORM
Our store is hosted on Shopify, which provides the platform that allows us to sell our products online.
However, all purchases and transactions are made directly with CRAFT Supplements, not Shopify.
Shopify is not responsible for any issues related to purchases made from our store.
PRIVACY
Your personal information is handled according to our Privacy Policy.
Because our store is hosted on Shopify, certain data may also be processed by Shopify in order to provide and improve their services.
FEEDBACK AND REVIEWS
If you submit feedback, reviews, suggestions, or other content to us, you grant us permission to use that content for marketing, promotional, or business purposes.
We reserve the right to remove content that is unlawful, offensive, misleading, or violates these terms.
ERRORS AND INACCURACIES
Occasionally there may be errors on our website relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct any errors and cancel orders if incorrect information has been displayed.
PROHIBITED USES
You may not use our website for unlawful purposes or to violate any applicable laws.
You may not transmit malicious software, attempt to gain unauthorized access to systems, collect personal data from other users, or engage in fraudulent activity.
We reserve the right to terminate access to the website for users who violate these terms.
DISCLAIMER
Our website and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the website will always be available, uninterrupted, or free from errors.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, CRAFT Supplements will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
GOVERNING LAW
These Terms of Service are governed by the laws of the United Kingdom.
CHANGES TO THESE TERMS
We may update these Terms of Service at any time. Updates will be posted on this page.
Continued use of our website following any changes indicates acceptance of the updated terms.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
support@craftsupplements.co.uk